James Ton | Product Designer (UX/UI)
James Ton | Product Designer (UX/UI)
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Hi, I’m James — a Product UX/UI Designer exploring the intersection of human and digital experiences that leave a smile in the mind.

4+ years of experience in interface, website and application design.

Designed and delivered 12+ projects across eCommerce, SaaS, AI, HealthTech, LawTech and B2C/B2B sectors

Logged 40+ hours listening to people talk about their problems, frustrations, and what matters to them.

Picjam

AI for eCommerce That Works on the First Try→

Picjam brings AI to product photography, which called for a UX that turned confusion into confidence—and first-time users into successful adopters.

Cwhsnippet

Chemist Warehouse

A Tough Pill to Swallow: Earning Trust with Product Comparisons →

With turnover down 50% during COVID, Chemist Warehouse needed to bring their in-store success online. Research showed users felt just as overwhelmed online as in-store.

Carsondemandhero

Cars on Demand

Driving Results Through Webpage Redesign →

How do you turn a “delightful” service into a market leader? Cars on Demand challenged my team to uncover why their Executive Assistant customers were disengaging despite loving the product.