James Ton | Product Designer (UX/UI)
James Ton | Product Designer (UX/UI)
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Hi, I’m James Ton, Product Designer  

Designing at the intersection of human and digital experiences that leave a smile in the mind.

View my work
01Design × Code
Designer who engineers
I turn design decisions into working code, treating implementation as part of the design process.
02Product sense
Design that moves a metric
I frame design problems as business problems, then measure the result in retention, activation and trust.
Retention case study
03AI-native
Fluent in AI products
I design AI tools people actually trust, by matching new capability to mental models users already have.
AI onboarding case study

Companies I’ve worked with

Picjam Vidico Safewill Cars on Demand
Picjam2snippet

Picjam

Designing a Content Multi-Tool to Drive Retention→

How I redesigned Picjam to earn a place in a brand's weekly workflow, not just their onboarding.

Picjam

AI for eCommerce That Works on the First Try→

Picjam brings AI to product photography, which called for a UX that turned confusion into confidence—and first-time users into successful adopters.

Carsondemandhero

Cars on Demand

Driving Results Through Webpage Redesign →

How do you turn a “delightful” service into a market leader? Cars on Demand challenged my team to uncover why their Executive Assistant customers were disengaging despite loving the product.